Do Read
 
Instructions and Facilities
 

Our Food : During the tour we will provide delicious, pure vegetarian, food, specially prepared for you, by our own expert cooks. Which includes, morning breakfast lunch, evening tea/coffee, & dinner. Also note that during the to & fro train journey we do not provide any food service.

Our Bus : Seat numbers in the bus are provided on first come first serve basis, as per the booking date, and the seat numbers remain fixed throughout the tour. Still the passengers may interchange their seats with their co-passengers, on mutual consent, after getting down from the train, all onward journey will be by 2x2 luxury Non A/c bus only. But if in a tour there are less number of passengers, then we may provide a car or matador or mini bus. Due to unavoidable circumstances, if there is any road block, or traffic jam, you will have to co-operate with the tour manager. In case of a accident, please follow the instructions of the tour manager to reach the next destination, in such cases we are not responsible for the damage to your luggage or any injury to the passenger.

Train Journey : As the reservation for the train starts 90 days prior to the date of journey, hence you are requested to book your tickets 90 days in advance, If the tickets are booked in Tatkal coach then passenger have to carry original I-Card on which ticket is issued. Train fare is not included in our tour packages. Book your railway tickets well in advance or you may contact our agent for railway tickets. After railway reservation by your own please contact our sales office for necessary arrangements of pick-up & dropping facility. Passenger traveling by different train are not entitle for pick up/dropping facility.

Hotels : Though we have published the names of the hotels for each tour, we reserve the right to change the same due to unavoidable circumstances, when we may have to provide alterative, similar accommodation, for which no refund shall be allowed. The rooms shall be alloted as per the check-in time. of the hotels, and they shall have to be vacated as per the hotels check-out time. The difference between Luxury and V.I.P. tours, is only in the hotels, remaining all our se are same. In some hotels the rooms may be twin bedded.
Luggage : During the entire tour (Except for the train journey) our staff will be at your service to carry your luggage, but at the same time we are not responsible for the theft or damage to your luggage. No claims to be made.

Our Tour Manager : As soon as you get down from the train/air, our tour manager will be with you throughout the tour, and we advise you to co-operate with our manager in all respect to make your tour really enjoyable. Allotment of rooms, selection of the daily food menu, is the duty of the tour manager, and passengers should not interfere in these matters. Passengers indulging in unwanted Hindrance, in the smooth operation of the tour, or quarreling with the manager or other passengers, shall be

 

asked to leave the tour at that spot, and shall not be given any refund for the same.
Unavoidable Circumstances : If due to resons beyond our control like riots, flood, political unrest, bandhs, accidents, or any natural, or man made calamities, the program of the tour has be to changed, or extended, the additional expenditure for the same will have to be borne by the passengers. If any passengers, has to leave the tour mid-way due to any reasons like death of relative, or illness, or any other reasons, there shall be no refund for the remaining portion of the tour. And the expenses for returning back to Mumbai also shall be borne by the passengers. Passengers are advised against carrying expensive jewellery, cameras, etc. in the tour, and if they bring them in the tour, it shall be at their own risk, we shall in no way be responsible for the theft or damage. If due to reasons beyond our control, we have to cancel some sight seeing places, there shall be no refund for the same. If a tour is cancelled from our part then cost and responsibility of organising the new tour will be of passengers only.
Any dispute will be subject to Mumbai jurisdiction.

Things not included in the Tour Cost : Personal expenses like service tax, tips, cold drinks, horse riding Boating, Laundry, cable car rides, room heater, taxi fare, mineral water, personal things, insurance, additional expenses after accidents. We take it for qranted that all passengers who join the tour, have read this terms and conditions, and agree to the same.

Complaints during the tour : If the passengers have any complaints regarding our services, like hotel, bus, train etc. are advised to inform our office, immediately, by phone/fax so that the same can be readdressed on the spot, no complaints or refund for the same be entertained after reaching Mumbai.

Booking & Cancellations : You can confirm your booking in our tour by paying a deposit of Rs 5000/- Per Person (If any higher class in train or air is required the difference should be paid in advance) out of this Rs. 2000/- is non refundable and non transferable. The balance payment by Cheque will be excepted 15 days prior to the departure of the tour. If anybody fails to pay the balance amount before 15 days, he shall be deemed as cancelled, and the deposit not be refunded. If we cancel the tour, then we shall refund the amount. But if we are forced to cancel the tour due to the natural calamities like flood, riots, bandhs, strikes etc. Then we shall refund the tour cost after deducting 10% as our service charge for making the necessary arrangements for your tour. If the passenger wants to cancel the tour he shall have to make a written application to our office, and we shall refund the tour cost after deducting cancellation charges as under :
a) 15 days before departure of tour Rs. 2000/-
b) 5 to 15 days before departure of tour 50% of the
tour cost
c) Within 5 days of tour departure 75% of tour cost
d) After departure of tour no refund.